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All articles

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How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Can I edit or add anything to my order?

Due to our fast turnaround times, once an order is placed, we are usually unable to make changes to this order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after pl

I have a complaint / issue with a product

If you encounter any issues or have a complaint regarding a product from Red Stag Materials, we encourage you to follow these steps to ensure your concerns are addressed promptly and effectively:. 1. Contact Customer Service: Reach out to our custome

My order was marked delivered but it’s not here!

Please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right location. On some occasions, packages may be marked as delivered but take additional time to arrive. So we recommend waiting u

Do you offer free shipping?

We offer fast and free shipping for orders over £200 within the United Kingdom. Orders shipped outside the UK are subject to taxes and duties that are paid for by the customer.Please note: Refused deliveries will incur a delivery charge.

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Standard UK Delivery: Typically arrives within 3 business days. Bulk and loose product can vary depending on carriage provider. For further information get in touch

Do you ship worldwide?

We do ship to most countries, however, there are a few that we are unable to send to. For further information or for a special request, please contact us via email or on 03456 460 354

I'm having trouble logging in

Sorry about that. Please make sure you’ve activated your trade account via email to gail access. You should have received an email from us to activate the account. If the problem persists, please call us on 03456 460 354

How do I apply promo/discount codes?

To apply a promo or discount code:. If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device. If this problem persists, contact us via email or on 03456 460 354

How do I calculate how much asphalt I need?

To calculate the amount of asphalt you need for a repair or paving project, you can follow these steps:. 1. Measure the Area: Calculate the area of the surface you need to cover. Multiply the length by the width to find the area in square meters. 2.

How do I use EZ Street Asphalt?

We're here to ensure you get a permanent repair with EZ Street every time. Simple 3 step guide. 1. SWEEP - Clear away loose debris, sand, leaves, etc. (you can leave the water). Ensuring the hole is free of grit will allow for a permanent finish, if

What temperatures / conditions is EZ Street Asphalt effective in?

EZ Street Asphalt is highly versatile and effective in a broad range of temperatures, making it suitable for use in almost any climate. It can be applied and will perform well in conditions ranging from -18°C to 38°C (0°F to 100°F). This wide tempera

Can I apply EZ Street Asphalt myself?

Yes, EZ Street Asphalt is designed for easy, do-it-yourself application. You don’t need specialized tools or extensive experience to use it. Simply clear the area of debris and water, fill the pothole or damaged area with EZ Street Asphalt, and compa

What are the storage requirements for EZ Street Asphalt?

EZ Street Asphalt is designed for long-term storage and stability under various conditions:. 1. Bulk Storage: When stored in bulk, the material should be kept in a stockpile. EZ Street Asphalt can develop a crust on the top layer when left undisturbe

Can EZ Street Asphalt be used for both commercial and residential applications?

Yes, EZ Street Asphalt is highly versatile and suitable for both commercial and residential applications. Its ease of use and effective performance in various conditions make it ideal for a wide range of projects, including:. Commercial: It can be us

Site preparation for EZ Street

Site Preparation. Preparing a site for applying EZ Street Asphalt involves a few straightforward steps to ensure the repair bonds well and lasts long:. 1. Clean the Area: Remove any debris or loose material from the pothole or damaged section. This c

What is surface dressing?

Surface dressing is a road maintenance technique used to prolong the life of roadways by creating a new, protective wearing course. It involves spraying the road surface with a layer of bitumen binder (such as tar or asphalt emulsion), followed by th

What are the benefits of surface dressing?

Surface dressing is a cost-effective and efficient road maintenance technique that offers several significant benefits:. 1. Extends Road Life: Surface dressing provides an additional protective layer to the existing pavement, shielding it from the ef